Delivery Policy of PCMag1

• Order Processing: Orders are typically processed within a few minutes once payment is confirmed. However, some orders may take up to 24 hours to process. We appreciate your patience and aim to handle all orders promptly to ensure a smooth delivery experience.
• Digital Delivery: Our software is delivered digitally, and customers will receive a secure download link via email. Please check your inbox, as well as your spam or junk folders, to ensure prompt access to your purchase.
• Delivery Timeframe: While we strive to deliver within 12 hours, delivery times may occasionally extend to a maximum of 48 hours due to technical issues or verification processes. If you do not receive your product within 48 hours, you have the option to either cancel the order for a full refund or wait until delivery is completed.
• Customer Responsibility: To facilitate a smooth delivery process, please ensure all contact information, especially your email address, is accurate and up-to-date at the time of purchase. In cases where additional information is required, we may reach out via the provided email.
• Remote Support & Troubleshooting: Our services include assistance with installation, error resolution, and troubleshooting. This may be done through a secure, third-party remote access program if necessary. We may also provide downloadable guides or troubleshooting documentation for self-service solutions.
• Digital-Only Policy: All purchases through PCMag1 are delivered digitally. No physical items will be shipped, and all materials, support, and services are provided electronically.